FAQs

Commonly asked questions to help you understand how Adhere.ly can benefit you.

Can’t find the answer you’re looking for? Please chat to our team.
How much does Adhere.ly cost?
Adhere.ly is available at no cost! Sign-up for free today! We also have a paid plan with more features that you can try for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Is Adhere.ly HIPAA Compliant?
Yes! Adhere.ly is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security, including the HITECH Act and the Omnibus Rule of 2013. For more information see our statement on our HIPAA Compliance page.
Do you offer a Business Associate Agreement (BAA)?
We do! You learn how to request a BAA here.
Do my clients or I have to download anything?
Nope! Adhere.ly is a browser-based web application and does not require any downloads. It works on any device–computer, laptop, mobile or tablet.
Do you take suggestions for new features and therapeutic exercises?
Yes! We would love to hear how we can make Adhere.ly better for you! Send us your suggestions here.
What if I need help using the site?
Contact Us and we can help you.