Frequently Asked Questions

Commonly asked questions to help you understand how Adhere.ly can benefit you.

Is Adhere.ly HIPAA Compliant?

Opener icon for FAQ item
Yes! Adhere.ly is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security, including the HITECH Act and the Omnibus Rule of 2013. For more information see our statement on our HIPAA Compliance page.

Do you offer a Business Associate Agreement (BAA)?

Opener icon for FAQ item
We do! You learn how to request a BAA here.

How much does Adhere.ly cost?

Opener icon for FAQ item
Adhere.ly is available at no cost! Sign-up for free today!

Do my clients or I have to download anything?

Opener icon for FAQ item
Nope! Adhere.ly is a browser-based web application and does not require any downloads. It works on any device–computer, laptop, mobile or tablet.

Do you take suggestions for new features and therapeutic exercises?

Opener icon for FAQ item
Yes! We would love to hear how we can make Adhere.ly better for you! Send us your suggestions here.

What if I need help using the site?

Opener icon for FAQ item
Contact Us and we can help you.